Lifelike interaction
Dozens of expressive animations and industry-leading eye-tracking give FL-100 a personality guests respond to — closer to a colleague than a cabinet on wheels.
13939063851
13939063851
FL-100 carries 40 kg across three open trays, slips through 65 cm aisles on its own, and turns every run into advertising space with a 21.5-inch FHD display. One robot, four service modes, and far fewer tray runs for your team.
Ready to deploy
Guests judge a service robot in the first three seconds. FL-100 is built around that moment — then around the practical details your staff deal with forty times a shift.
Dozens of expressive animations and industry-leading eye-tracking give FL-100 a personality guests respond to — closer to a colleague than a cabinet on wheels.
Tray lighting and body indicators change with each task state, so a guest can see at a glance whether the order is still moving or ready to be taken.
Trays swing open from the front or either side. Loading is faster, unloading is obvious, and staff never have to reach across a hot plate to find space.
Front-to-back radar, two depth cameras, ultrasonic glass detection and a curved anti-collision strip work together — because one sensor type always has a blind spot.
Map once on a single machine, sync to the cloud over Wi-Fi or 4G, and every unit in the fleet shares the same floor plan. LoRa keeps them talking even offline.
The 21.5-inch screen runs your menu, promotions or brand films during every delivery — a moving billboard that also happens to carry the food.
Full HD, 16:9, and large enough to be read from across a lobby. Load your own creative in minutes and change it whenever the calendar does — without printing a single poster.
The frame is automotive-grade Q345 alloy steel, the trays are ADC12 aluminium die-castings and the outer shell is ABS. It is a load-bearing structure first, and a design object second.
LIDAR alone will happily drive into a glass door. FL-100 fuses radar, depth cameras and ultrasound into one picture of the floor — including the things that do not show up on a laser scan.
Automotive-grade independent suspension with damping that responds to the surface, plus independent obstacle-crossing wheels and shock-absorbing castors. Tiles, carpet, thresholds, ramps — the tray stays level.
Laser SLAM does the heavy lifting, with top-view QR codes as a correcting reference. When a venue is rearranged mid-service, positioning is re-anchored in seconds instead of a re-mapping visit.
Built-in LoRa keeps robots talking to each other even when the Wi-Fi drops, while the CARS platform gives managers the whole fleet on one screen — maps, status and campaign content.
The same robot welcomes guests at 11 a.m., escorts them at 1 p.m., cruises with a promotion at 4 p.m. and carries a cake at 8. Mode changes take seconds, not a service call.
When the battery drops, FL-100 returns to its dock on its own and tops up in about four hours. A 20 Ah LiFePO4 pack gives roughly six hours of delivery work — and it is the chemistry that does not catch fire when a cell fails.
Choose a theme for the season, a campaign or your own brand identity. Trays, covers and holders swap out in minutes, and the screen content follows the same calendar.
A wine rack for the bar, a glass holder for the lounge, a dust cover for back-of-house runs, or a physical call button for guests who would rather press than talk. Every part installs without tools and swaps between shifts.
Anywhere a tray has to travel more than twenty metres and a colleague would rather be doing something else — that is where FL-100 earns its place.
Standard configuration. Tell us your venue type and daily trip count, and we will confirm the right configuration — including trays, docking and network options.
| Parameter | Specification |
|---|---|
| Dimensions & capacity | |
| Overall dimensions (W×D×H) | 551 × 484 × 1265 mm |
| Net weight | 55 kg |
| Gross weight | 85 kg |
| Load space | 3 trays / 4 loading places |
| Load capacity per tray | 10 kg |
| Total load capacity | 40 kg |
| Body material | ABS |
| Colour | Grey |
| Displays | |
| Advertising screen | 21.5″ FHD, 1920 × 1080, 16:9 |
| Touch screen | 10.1″ FHD, 1200 × 1920 |
| Mobility | |
| Movement speed | 0.3–1.0 m/s (adjustable) |
| Climbing ability | 5° |
| Obstacle-surmounting height | 15 mm |
| Passage width | 650 mm |
| Chassis | Independent suspension, shock-absorbing universal wheels, independent overrunning wheels |
| Sensing & positioning | |
| Operating system | Linux, Android |
| LiDAR | 1 × |
| RGBD depth cameras | 2 × (head + chassis) |
| Cameras | 1 × top camera, 1 × front camera |
| Ultrasonic sensors | 2 × |
| Mic array | 6-matrix microphones |
| Radar coverage | Forward 202° / rearward 55° |
| Positioning accuracy | Centimetre level |
| Positioning method | Laser SLAM with top-view QR code correction |
| Network & power | |
| Network support | 4G (TDD-LTE, FDD-LTE), Wi-Fi 2.4G / 5G, LoRa |
| Battery | 20 Ah, LiFePO4 |
| Battery life | 6 h working / 12 h standby |
| Charging time | 4 h |
| Charging method | Cable charging, automatic recharging |
| In the box | |
| Standard packing list | Robot body, power adapter, instruction manual, warranty certificate, tray mats, dust cover, wine rack, cup holder, large tray, return box, pager, charging station |
| Optional accessories | Glass holder, physical call button, additional trays |
Specifications refer to the standard configuration and are subject to change without notice. Battery life varies with load, route length, speed settings and ambient temperature. Accessory availability differs by region — ask us for the current list.
From skin design to remote commissioning, one team owns the deployment from first call to first shift.
One-stop solution support for enterprise customers, including skin design and accessory selection matched to your venue and brand.
A dedicated engineer guides your team through setup and commissioning online — live video sessions plus step-by-step guides — until your staff are confident running a full service.
Solution experts and a project delivery team stay with you through rollout, with real-time response to operational questions.
Non-human failures during the warranty period are repaired free of charge or covered by free spare parts replacement, as set out in our product service policy.
40 kg in total, split across three trays and four loading places, with a rated 10 kg per tray. That is typically a full round of drinks plus plated mains for one section.
About 6 hours of delivery work on a single charge, with up to 12 hours standby, and roughly 4 hours for a full recharge. It returns to its charging station automatically when the battery runs low, and can keep welcoming guests while it charges.
No. FL-100 navigates with laser SLAM and uses top-view QR codes only as an optional correction reference in changing or hazardous areas. Your team maps the venue once with the built-in deployment tools, then syncs the map to the cloud for the rest of the fleet.
The robot needs a 650 mm passage width and can climb 5° slopes and clear 15 mm thresholds. Below that, send us a floor plan and we will tell you honestly whether the route works.
Front radar covers 202° and rear radar 55°, backed by head and chassis RGBD depth cameras, two ultrasonic sensors for glass, and a curved anti-collision strip that reacts on physical contact. Speed is adjustable from 0.3 to 1.0 m/s so you can match the pace of the venue.
Yes. The 21.5-inch display is FHD 1920×1080 at 16:9. Load creative by USB for same-day changes, or manage content across sites from the cloud platform. Seasonal skins for culture, holiday and sport campaigns are available.
Yes. Built-in LoRa lets units communicate directly even when the network is down, and the CARS platform coordinates scheduling, maps and status across the fleet. Multi-table delivery can be started from a single operation.
One year as standard, covering non-human failures with free repair or free spare parts replacement per our product service policy. The warranty period is set by local law and can vary by country or region.
Send your venue type, daily covers and a rough layout — we will come back with a configuration, a deployment plan and pricing. No obligation, no sales script.
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